Privacy and Data Protection
Get Musical is completely committed to protecting your privacy policy details.
What information do we collect?
Upon registering for the site or placing an order you will be asked to provide various personal details. This information ranges from your name and contact details, to your credit or debit card information. We may also collect information about your usage of our website, and also any correspondence that you have with our company. You can check the information we hold about you by emailing us. If you identify any inaccuracies we will correct or delete them promptly.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which is stored on your browser. This enables our sign-in system to remember your details, making repeat visits easier for you. Use of this technology also enables us to make our website marketing and promotional more relevant, meaning better deals for our customers. You can modify your browser to prevent this “cookie” from being stored if you wish.
Get Musical may record and monitor incoming calls in an effort to maintain customer service standards and assist staff training.
How do we use the information we collect?
Any information we collect about you will be used lawfully and in accordance with the Data Protection Act 1998. We collect information about you for two reasons: firstly, to process your order; and secondly, to provide you with the best possible level of service.
We will not email you in the future without your consent and we will give you the opportunity to opt out of receiving any marketing emails from us. We do not pass on any customer’s personal details to any other company or organisation for any reason.
Security and data retention
Our payment systems are powered by Protx and Paypal. These systems employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. All payment details are encrypted in the software when an order is placed, using 128 bit encryption. They are not held in clear text on any part of the site.
Contact
All comments and questions relating to our use of your information are welcomed and should be addressed to help@getmusical.co.uk. We will do our best to reply within 48 hours.
The contents of this website are protected by copyright law. All rights in this website are owned or licensed to Get Musical Ltd. Any individual may copy or save items included in this website for their own personal, non-commercial use only.